How it works:

Updated: Apr 20

Remediator assists consumers to claim back money for mis-sold insurance policies, along with fees charged for finance advice that has not been provided.


Commonly mis-sold insurance policies include:


· Consumer Credit Insurance (CCI) or Loan Protection;

· Guaranteed Asset Protection (GAP), Motor Equity Insurance or Shortfall;

· Extended Warranty or Mechanical Breakdown;

· Tyre & Rim; and

· Scratch & Dent.


How it works:


- 1. You can either phone us on 1800-984-707 or leave your details on our website and one of our team will phone you to discuss.

- 2. You provide us with information about the products and services your bank, insurer or financial advisor provided to you.


- 3. We will then assess whether you may be eligible for a refund.


- 4. If you are eligible, we will lodge a claim on your behalf.


- 5. If we are able to obtain a refund for you, our fee is 20% plus GST of the refund amount. We only collect this fee if you are paid a refund.


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