Remediator is Australia’s newest consumer remediation service.


Remediator helps you claim refunds from your bank, insurer, or financial adviser.

Call today on

1800 984 707

for an obligation free chat.

Enter your details below if you would like one of our team to get in touch with you instead. 

By clicking the button below, you agree to our Terms and Conditions of Use and Privacy Policy. 


You give us information about the products and services your bank, insurer or financial adviser provided to you.

If you are eligible, we then lodge a claim on your behalf.^

We assess whether or not you may be eligible for a refund.

If successful, you will receive a refund. Our fee is 20% of this refund amount.* 

What our customerS Say

Carl from QLD

I got back $3,660.91 from mis-sold CCI and GAP insurance on a car loan from 7 years ago. I didn't realise that you could claim that far back.

Thanks to the team at Remediator.

Katherine from NSW

Remediator assisted in getting me $7,000 back for financial advice fees I was charged for no services. I am very pleased with the results!

Deanne from QLD

Remediator helped me obtain a refund for $8,445.31 in financial adviser fees that I paid for advice services that I never received. I would definitely recommend contacting Remediator to see if they can assist you.



Remediator is Australia’s newest consumer remediation service.

We are focused on delivering fairness for Australians.

Remediator was established in 2020 in response to the findings of the Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry.


Remediator helps Australians claim refunds from their bank, insurer and financial adviser if they have been mis-sold products, or services, or paid for goods or services they did not need, or never received.^

To find out more about Remediator, please sign up above. We will be in touch as the Remediator journey continues.

* A refund means the amount that may be paid back to you by the relevant bank or insurance company or through the Australian Financial Complaints Authority (AFCA) process. If we are not able to get a refund for you, you will not pay us anything as we operate a 'No win no fee' model. If we do get a refund for you, we will be entitled to 20% of the refund amount plus GST as payment of our fees.

^ Remediator performs consumer remediation services on your behalf where you may be entitled to a refund for products that were improperly sold to you or where you have been charged fees and not been provided with services. We do not provide legal or financial advice.

ClaimFast Pty Ltd t/as Remediator does not provide legal or financial advice. We are a consumer remediation service.

ABN 12 642 919 980

Privacy Terms and ConditionsClient Agreement

Contact us on 1800 984 707

Mon - Fri: 8:30am - 5:30pm

Sat & Sun: Closed